Staff dispatch
Staff transport
School transport
Freight transport
Construction & civil works
Mines & quarries
Agriculture
Product distribution
Cold-chain distribution
Waste collection
Ambulances & healthcare
Vehicle rental
Taxis
Hotels & restaurantsAll your answers in one place.
Installation, platform, data, pricing: the questions our customers ask us most often.
How long does it take to install a device?
Portable versions are available that require no installation. For fixed versions, installation generally takes one to two hours, depending on the vehicle type and the options chosen.
Can I move a device from one vehicle to another?
Yes, a device can easily be moved from one vehicle to another.
What happens if the device breaks down?
A device malfunction does not affect the vehicle. Just contact our customer service: we take care of repairing or replacing the faulty device.
I'm equipped by another provider: do I need to buy new devices?
No. If your device is one of the 1,400+ compatible models, we reconfigure it to send its data to Mastery. In most cases this is done remotely, without taking your vehicles off the road; otherwise, our technicians come on site. How the migration works.
Are my current GPS devices compatible with Mastery?
Very likely. Mastery is compatible with more than 1,400 device models from more than 140 manufacturers (Teltonika, Queclink, Jimi IoT/Concox, Ruptela, Suntech, CalAmp…). No need to buy new hardware: we reconfigure your current devices so they send their data to Mastery. Check your model.
Is the platform easy to use?
Yes, it is designed to be intuitive. From a simple web interface, with no software to install, you track and manage your vehicles online: trips, long idling periods, speeding and much more. Maintenance is managed online too. Reports are generated in a few clicks and can be scheduled automatically.
Can I export reports?
Yes, you can export your reports in PDF, Excel or HTML format.
Can I track my fleet from my phone?
Yes. The Mastery platform is available on the web and on mobile, so your tools are always at hand wherever you are.
Can I connect Mastery to my ERP or other software?
Yes. With Mastery API, you connect your applications to our system and find your GPS data in your own tools. You can also export your data to Excel or PDF.
Where is my data stored and who can access it?
Your data is stored on secure servers. For organizations that want it, we offer deployment on a dedicated server. Mastery does not sell, rent or market your personal data. Full details are in our privacy policy.
Do your solutions comply with Moroccan regulations?
Yes. We comply with the laws in force in Morocco, in particular Law 09-08 on the protection of personal data, under the supervision of the CNDP.
How much does a Mastery solution cost?
The price depends on the number of vehicles, the type of device, and the sensors and modules chosen. We therefore put together a personalized quote, sent within 24 h. Request a quote.
Which industries do you serve?
We serve 14 industries: freight transport, staff transport and school transport, construction, mines and quarries, agriculture, distribution (including cold chain), waste collection, ambulances, vehicle rental, taxis, hotels and restaurants, and staff dispatch.
What happens if I'm not satisfied?
If you don't find our service as useful and impressive as promised, we'll refund you in full.
How do I contact support?
By phone at +212 6 61 60 15 40 or +212 5 26 03 07 07, on WhatsApp, by email at [email protected], or through our contact form.
No question matches your search. Ask our team directly.
Can't find your answer?
Our team can be reached by phone, WhatsApp or email.
How does the vehicle tracking system work?
The device we install combines a GPS module and a modem. The GPS pinpoints the vehicle's location; the modem sends the collected data to our platform over the cellular network or by satellite. The data is stored on a secure server and then made available in your Mastery Tracker app.